Customer and patient care [kit] : with practical techniques for improving customer care and patient relationships in healthcare, for all levels such as office manager, doctor, nurse, practice administrator, dentist, and executives, who want to implement total quality management in their organization / by Daniel Farb.
Record details
- ISBN: 1594910898
- Physical Description: 1 CD-ROM, 1 text (29 p.)
- Publisher: [Los Angeles, CA] : UniversityofHealthCare, c2004.
Content descriptions
System Details Note: | System requirements: Windows. |
Search for related items by subject
Subject: | Medical care > Customer services. Patient satisfaction. Customer relations. |
Available copies
- 1 of 1 copy available at Sitka.
Holds
- 0 current holds with 0 total copies.
Show Only Available Copies
Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
---|---|---|---|---|---|---|
Broadway Library | R 727.3 F37 2004 (Text) | 33109009371063 | Stacks | Volume hold | Available | - |