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Customer and patient care with practical techniques for improving customer care and patient relationships in healthcare, for all levels such as office manager, doctor, nurse, practice administrator, dentist, and executives, who want to implement total quality management in their organization  Cover Image Kit or mixed material Kit or mixed material

Customer and patient care [kit] : with practical techniques for improving customer care and patient relationships in healthcare, for all levels such as office manager, doctor, nurse, practice administrator, dentist, and executives, who want to implement total quality management in their organization / by Daniel Farb.

Farb, Daniel. (Author). UniversityofHealthCare. (Added Author).

Record details

  • ISBN: 1594910898
  • Physical Description: 1 CD-ROM, 1 text (29 p.)
  • Publisher: [Los Angeles, CA] : UniversityofHealthCare, c2004.

Content descriptions

System Details Note:
System requirements: Windows.
Subject: Medical care > Customer services.
Patient satisfaction.
Customer relations.

Available copies

  • 1 of 1 copy available at Sitka.

Holds

  • 0 current holds with 0 total copies.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Holdable? Status Due Date
Broadway Library R 727.3 F37 2004 (Text) 33109009371063 Stacks Volume hold Available -


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